Pharmacy and Client Care

Superior customer service is the standard at Factor Support Network. We seek to make a difference in your life by coordinating a comprehensive care plan between you, your physician, and our pharmacists and nursing staff. We offer a complete line of specialty pharmaceutical medications and provide high-quality services to persons with hemophilia and other chronic disorders.

Over time, we have developed a service model rooted in strong patient education and incorporating one-on-one ongoing communication, which contributes to our core objective of promoting positive health outcomes.

Some of the benefits our clients experience include:

• On-call, 24-hour access
• Next-day delivery
• Pediatric nurses who specialize in hemophilia care
• Infusion log support: An easy-to-use method of tracking infusions and types of bleeds
• Patient Assistance Program: Manufacturer and payer co-pay assistance programs
• Coordination of home nursing services
• Agreements with major insurance providers including Tri-Care, HMOs and 340B HTC programs

Factor Support Network Pharmacy is equipped to provide complete care for hemophilia, von Willebrand disease, HIV, hepatitis and other chronic disorders. We maintain inventory and monitor upcoming needs of each individual client as part of our personalized program of service.

Our products and services include:

• All brands of clotting factor products in a variety of assays
• Prescription Medications
• Syringes, needles, gloves, and alcohol wipes
• Bandages
• Tourniquets
• Needle disposal services
• Port-A-Cath supplies

To see additional product information, visit us at www.factorsupport.com/product.htm.

Factor Support Network Confidentiality Policy
We protect your information. The only persons who have access to your information are those providing our products and services to you. We maintain physical, electronic, and procedural safeguards to protect your information.